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Reviews (1)

Dirtbikebitz.com

Appalling service!

Appalling service,rude and very unhelpful.Ordered an item first sent out wrong item, after I sent it back they said they would send out another one, Item never arrived.When phoning the company to resolve this issue,they have been very unhelpful ,rude and misleading.I had to make a claim through Pay Pal to get money back .Very poor service.you should be ashamed of yourself [name removed]. If I could give NO stars I would. AVOID!

Ron James found this review useful

21 March 2014

Reply from Dirtbikebitz

Customer denied ever recieving product despite being sent out twice. Customer questioned sales staff in demeaning manor despite the young lady trying to help.

The customer is correct that the named person here at Dirtbikebitz was rude in return as customer came accross as arrogant know it all.

Two pairs of gloves sent to the address provided, never returned by customer and he had money refunded by PayPal. Either the Postman is a thief or customer dis-honest and kept both pairs without notifying DBB.

To summarise, 100% hands up yes we were rude but when someone is constantly talking over you and wont listen to reason what are you to do.

Dax´s profile

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Dax
Reviewer
Male, 1976
bristol, United Kingdom

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