Soula Giannitis´ profile

Reviews (1)

Shoestore

Shocking service!

Fussie got my order wrong, and didn't even apologise for the mistake. I had to keep phoning (only after many attempts did I get through) to bad service. They tried to make me feel bad for THEIR mistake. In the end I got my shoes, but never using this company again!

03 January 2012

Reply from shoestore.co.uk

We are terribly sorry about this, every care is taken to ensure that this does not happen, unfortunately errors can sometimes occur, in the unlikely event that you do receive an item that is incorrect or damaged then please contact our Dedicated Customer Services Team by Telephone on 0844 567 2738 Monday - Friday 9am - 5pm and they will be able to assist you and correct any issues with your order,

Kindest Regards
Customer Services Team,

Soula Giannitis´ profile

profile image of Soula  Giannitis
Soula Giannitis
Reviewer
Female, 1983
London, United Kingdom

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