Har købt første gang hos smartguy og det var en positiv oplevelse. Selve købet var nemt, leveringen var hurtig og prisen var god. Handler gerne hos Smartguy igen. Virkede også anden gang derfor rettes til 5 stjerner.
Medicanimal delivers a good product at reasonable prices but some times shipping an order can take them up to 2 weeks so be sure to order early.
How ever their service is top of the class. My last shipment arrived damaged and some content was missing. 1 hour after I informed them of this by mail they replied and asked me to send pictures of the shipment and informed that they would resend the missing content, that's service!
Keep up the good work and you'll get the 5th star!
Bestillingen fungerede perfekt. Spørgmål blev besvaret hurtigt før bestilling, efter bestilling og efter levering. Jeg havde givet 5 stjerne hvis deres leverandør havde ringet til mig 30min inden levering som jeg havde bedt om - i stedet for valgt han at ringe da han stod på adressen og var ikke super fleksibel, lidt ærgerligt når nu alt andet bare har været til UG.
Qatar Airways provides a premium service at an affordable price.
Unfortunately their supervisor at the Copenhagen office doesn't know what service means. I mailed them a request for a flight at a specific rate/date and instead of getting and nice reply with an alternative routing/price I got a reply that in short said: that if I didn't have the money to book the flight on that day I spotted the price/option I could always call them an arrange for a payment solution.
After doing so searching in their flights I found almost the same flight but with 27 hours transit instead of 23hours at the same price. Any good ticket agent should have offered such a solution instead of an insult.
And when I commented on their way of replying I was told their "tell us"-deparment would look into the matter - unfortunately I never heard from them.
Sad to see a good airline drawn down by poor service :(
Prisen er helt fin, men servicen mangler lige det sidste nøk før alle 5 stjerne kan indløses. Ingen tvivl om at hvis man er IT-haj vil de 5 stjerne komme i hus, men har man brug for lidt ekstra hjælp får man det da også, men måske ikke så let og lige til som det kunne være ønskeligt. Dog er jeg alt i alt ok tilfreds.
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