My order never arrived. I tried to follow the complex procedure to send you a polite email enquiring what could be done about it. After logging in, I have no option that allows me to ask what to do about non delivery. Lookfantastic considers my order delivered, so I can't write under "order", and when I try the other option available, I am offered a lot of standard stuff that doesn't allow me to place my query.
So. my order did not arrive. I waited the prescribed 30 days before trying to contact LF, then could not do so because of the set up of your web site.
I would still like the goods I have paid for. I live in Denmark, but am in South Africa for the next three weeks, so it's no good your sending a replacement parcel right now. However I expect an email response to this message WITHOUT DELAY.
Havde miskalkuleret det areal der skulle belægges med skærver - bestilte flere skærver tirsdag - levering onsdag. Smukt, smukt, smukt. Tak til Mads fra DanStone - hans skyld, at de 15 tons var spredt ud fredag morgen som var sidste dag af vores ferie.
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