I would not have bought from Datakits if I had seen all the bad reviews beforehand, but my experience was not bad. I bought a mobile case and received a case the next day (very good). However, the case was not the case advertised being a cheaper alternative (not good). I emailed the sales department and received a prompt reply (to my relief). After a couple of more emails, both of which received prompt replies I decided to accept the product sent me and Datakits' offer of a partial refund, which was in line with the price I could have got it elsewhere. There was a bit of a delay in receiving the refund but after a reminder from me I received the refund via paypal. The plus point is that I have an acceptable mobile case at an acceptable price. The negative point is that Datakits were descrbing a product they didn't have. But at least they did resolve the problem promptly.
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