The first time I ordered from appliances online I was a bit hesitant but all went smoothly and had a good service. Sadly the particular machine I ordered developed a fault outside its warranty. I telephone appliances online and they dealt with the query with genuine concern and remained professional throughout, the query was resolved very quickly and now I have placed a second order with them. Once again I received very good service even down to the men who delivered it. I would recommend them and you can actually speak to someone which is good.
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