Until 2012 have always purchased direct from the shops and always found goods of excellent quality. Having moved out of London no longer have easy access to shops so purchased a duvet cover and a quilt separately online. The duvet cover order went smoothly and I was delighted with the cover which is of excellent quality. I cannot say the same for the quilt - it is clearly a second (although not sold as such!) with obvious repairs to the fabric and using mismatched material. I'm very disappointed and will think twice before ordering online again
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