Ordered a zipper on the 27th November 2011, still have not received the item - it is now the 3rd January. Very bad service - have had numerous phone calls fobbing me off with 'it will be there in time for christmas' and allow 21 days, they also had this in the catalogue it was guarenteed christmas delivery if ordered by the 12, I would like to know what the compensation is as their guarentee was not kept! I finally had a text on the 23rd Decmeber saying my item had been dispatched. This is ridiculous - 26 days after ordering. Company is a joke! Maybe it will be here for next christmas.
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