Highly Competitive Rates? - The web-site calculator showed me an exchange rate of £0.8420 to the Euro. What I actually got was £0.8534. My bank offered £0.8436.
No hidden fees? - True, but the fees that do apply are not exactly prominent.
Fast and Easy to use? - Not so! Only after several e-mail exchanges was my first transaction approved. This after the funds had been deposited with HiFX. The facility to use a Debit Card was not available on my first transaction.
A brand you can trust? - Maybe! Only time will tell. I'm being asked to review the service before I've got my money.
Customer Services? - Excellent! Despite my misgivings, everyone I spoke to was polite and helpful, and responded quickly to my needs.
The ordering process was as easy as pie. Confidence was maintained throughout the delivery process by e-mail and tracking. The item arrived safely and on time. My wife is delighted with her new jacket. Top marks all round. A pleasure to do business with you. Thank you.
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