Goods delivered as promised. I asked for a delay to dispatch as I was away and that is what they did. They also give you a 1hr delivery window on the day via SMS and allow you to reschedule if it's not convenient.
Used these guys a few times to get specialist stuff which is hard to get elsewhere in the UK like Western Mountaineering and Nemo gear.
Can't fault their service and if you find a price on the web lower just email them the link and they will match the price.
Their You-Tube gear reviews are really good too.
Ordered two suits and two shirts. First suit and shirt had to be remade they were such poor fit. Second suit and shirt (which should have matched the remade originals) were similarly poor fitting. I don't know if it was just my advisor but he seemed obsessed with having an extremely tight fit on everything - and I mean so tight that I could tell the garments would have torn. Despite repeated attempts to get the suit altered to give a looser fit - which the advisor seemed to have a pathological dislike of (e.g. me: 'it needs a good 3/4" here' , him: 'ok, I will open it up 1/4') I gave up and ended up getting both suits adjusted at my own expense by a local tailor. Not a good experience though I see others here have faired much better.
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