Sometimes things are in stock and you get good service (guildford branch) othertimes things are out of stock (including their warehouse) and the service is lousy or the product is damaged and has to be returned. I tend to go to toolstation instead of screwfix. The prices are cheaper and service is better. come on screwfix get your act together and you could be a good company again!
Dave found this review useful
Brought an item of ebay, was meant to be 48 hour courier. package was despatched next day but delivery is now 4 DAYS late! they tried delivering it twice, note was left on door and neighbour was happy to accept parcel. second time I was in the house the whole day, I was down stairs next to my drive window and no vans arrived yet tracker said consignee could not be reached! phoned customer services who simply said they will deliver tommorow! Doubt I will ever get my parcel and reckon the yodel employee who was meant to deliver it went and saw his mates instead of delivering anything. If its delivered by yodel I am not buying it.
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Mrs White found this review useful
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