The ordering system was good and the price was right.The goods were satisfactory and as stated.But to offer 2 day special delivery over the Christmas and New Year period was a bit misleading.I was charged extra for it of course but was happy to pay if it could be done.
When some of the 2 days were Bank Holidays or weekends or the busiest shopping days in the year, you may have had your doubts and you would have been right.
There was no apology no explanation and no refund.It took almost a week instead of 2 days.
The lesson is,as always,don't promise a service you cannot
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