I found the website very easy to navigate and was able to place my order with ease.
However, i had to phone to find out why my order hadn't arrived after three weeks.
I was told it was because they were out of stock of the item i had requested. A quick email would have kept me informed, this is just good business practice.
If i hadn't experienced this my rating would have been higher as i was very pleased with the product and the engraving, which was as i had requested and the names were spelt correctly.
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