Dave´s profile

Reviews (1)

Tredz Bikes

Terrible Customer Service

Bad bad service. Avoid.

I ordered two items from Tredz at the end of November. One of the items turned up but no word on the other. I emailed asking where it was and they said they would ship it. a week later they informed me that they don't have it and cancelled my order.

The reason I am annoyed is that I had to ask for a refund, and I still haven't had it! I've emailed them at least 4 times with varied responses telling me its processing and then ignoring me. I've given them fair time to sort it out but they really are terrible.
I'm glad I paid with PayPal because I can put in a claim and force them to refund me.

Tredz, It's not difficult to press the refund button on a PayPal transaction.

Dave´s profile

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Male, 1984
Liverpool, United Kingdom