Tradeworks

Great customer service

I recently ordered a selection of items for a television and audio installation that I am working on ... Tradeworks had all the items that I required and at a very competitive price so I placed an order. The items arrived within a few days but a few items were not as initially described on the website.

I contacted the company via email and received a timely reply stating that their suppliers had changed the specification of the product without informing them. As a good will gesture Tradeworks allowed me to keep the items that I had already received (to find a use for) and also sent out some suitable replacement items free of charge.

They have since updated the website with the new specification of the product - great customer service

Tradeworks Dottv found this review useful

29 November 2012

Reply from Tradeworks

Thanks Dave.
Unfortunately this can happen, we always try our best to make sure we sort the problem out as soon as possible.

Charlies Direct

Good all round experience

Item exactly what I required with prompt delivery