I too am not sure why this site got negative reviews. I purchased a build for a friend in GB as a xmas gift and thus far have heard nothing but praises for it! We needed another 'server box' that could also handle demanding-apps the previous couldn't (Ps, Ai, & Ae open at once smoothly, WHILST running a MineCraft server w/ 2gb dedicated, etc). For the price the build has gone above and beyond what we needed! I'm not completely illiterate but the questions I did have were answered promptly and completely before my purchase was finalized.
I haven't personally had to deal with customer support, or the computer crashing, or unresponsive emails, etc etc So I can't really say the bad-reviews are lying, but based in my experience with them so far, I can't say I've seen any reason to believe that's how they are =|
In either case, I wish I could remember exactly how we found out bout ComputerPlanet (horrible memory) but I'm sure glad we did!!!
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