Mark Adamson´s profile

Reviews (6)

etyres

Really top notch service

Did what they said they would do, when they said they would do it, for the price they agreed with a smile and great care. Can't ask for more!

ao.com

Dont buy from them they plague you by email afterwards

Really good to begin with but now inundated with emails surveys asking me to rate them I rated the first time but now its just annoying!!!!!!!!!!

20 August 2013

Reply from ao.com

Good Afternoon Mark

Thank you for your review and providing your order number.

I am really sorry if our email system has sent you several emails, I will fully admit we do intentionally send the review email, to make sure we are doing everything the best we can.

It is completely unacceptable that you have been bombarded with emails, this is not our normal practice and I will have it investigated as to why this has happened.

Here at ao.com we believe in offering the best customer service possible, I am glad to read that you think we are really good, up until the issues with the email being multiply sent.

I am so disappointed this issue has tainted, what appears to be an order which meets our very high standards, with you ordering online on the 15th and ao.com delivering your new dishwasher the next day, including disconnecting the old one, installing your new one and recycling the old dishwasher.

I can confirm I have asked our IT team to remove your email address, normally this can take up to 48 hours.

I hope that on reflection of our service up until the emails issue, we are able to restore your faith in ao.com as the best domestic appliance company in the UK.

If there is any further feedback you would like to give, please send me an email to reviews@ao.com.

Many Thanks

Phil Lowe – ao.com

Ace-Fx Limited

Great value, great service

Simple process to order currency, good rate and very good delivery service, arrived on time no hassle. Highly recommended the service.

Toolstop

Did what they said they would, can't ask for more

Good service, good price, what more do you want?

Jokers' Masquerade

Poor quality and poor value for money

The pictures on the site are a bit misleading. Accessories shown are not included. The actual pieces delivered were pretty poor quality and for the cost do not represent value for money, really no more than £3 or £4 worth of material and effort used. I won't be back

08 March 2012

Reply from Jokers' Masquerade

Thank you very much for taking the time to review your shopping experience at Jokers' Masquerade. We are sorry to hear that the item did not meet your expectations. We make every effort to maintain clear descriptions and endeavor to use such 'up to date' images that are representative and truly reflect each product. Any accessories which are not included are detailed to the right of the description for customers to order to achieve the look. Our customer services department would have been happy to provide the returns details if you were not entirely satisfied with the costume. Please accept our apologies for any inconvenience this has caused you and hope you feel you could come back to Jokers' Masquerade for your next fancy dress occasion.

Towels R Us

Really excellent experience, good service, good price and good product

Good website interface to order product and personalisation, good selection of product and really good value, my boy really liked his rode, so much better than the "fleece" alternatives

Mark Adamson´s profile

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Mark Adamson
Reviewer
United Kingdom

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