Ordered a bike lock from them that was shown in stock, after a few days i heard nothing. So i phoned them turns out it wasn't in stock, so after explaining i needed it within 14 days they assured me that it they would have it and send it out within a couple of days.
I waited a week still nothing through the post, contacted them again, apparently they had forgotten to send it out but this time they would send it out 1st class recorded.
Few days later, still nothing, so i phoned them again, spoke to a woman with a terrible attitude telling me it had been sent out 1st class recorded, so i asked for the consignment number to track the parcel, she failed to provide this and upon further questioning she admitted to it only being sent out standard post.
The following day i phoned up and asked for a refund, said they would phone me back and they didn't.
So phoned up again the next day, again asking for a refund which i am still yet to receive
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