ICEGRIPPER

Excellent customer service with" real" people

I ordered a pair of ice grippers as a present for my father. A smaller size was inadvertenly sent but Carl was on the case straight away and got a new pair out to me with a pre-paid return envelope for the unwanted pair.

Mistakes happen but I was very pleased that the company accepted responsibility and sorted it out quickly. The icegrippers will be great - just like mine - we need snow to test them now!