Van Phan´s profile

Reviews (9)

Børnebiksen

Super hurtig levering

Bestilte varer på denne hjemmeside, og havde dem 2 dage efter 😃

Lightinthebox

Not recommandable - very bad after sales service

My first purhase on this webpage were ok, but i was somewhat annoyed, that I had to add 1/3 of the price in custom. But OK, I thought, I should had known.
Then I tried again to make a purchase -and this time, I have only received half of my items, but they have withdraw the whole amount from my account. I wrote a claim accordingly to their very strange complaint system, and got an autoreply, with an excuse about Chinese New year, and therefore risk for longer respons time. What????!!!??? Chinese New year at beginning of April. I am working with Asian countries in my work position, and Chinese New year is around end January??? Anyway, the autoreply stated a few points, that could solve some specific problems and if that wasn't enough, I should reply the email with a detailed complaint - so I did, but now I got another autoreply stating that the inbox was over the quote. So I looked in their webpage for another email, that I could use, but there is none. The only contact you have is their Strange complaint system which will generate an autoreply. So I guess, my money is lost

Lightinthebox

Not recommandable - very bad after sales service

My first purhase on this webpage were ok, but i was somewhat annoyed, that I had to add 1/3 of the price in custom. But OK, I thought, I should had known.
Then I tried again to make a purchase -and this time, I have only received half of my items, but they have withdraw the whole amount from my account. I wrote a claim accordingly to their very strange complaint system, and got an autoreply, with an excuse about Chinese New year, and therefore risk for longer respons time. What????!!!??? Chinese New year at beginning of April. I am working with Asian countries in my work position, and Chinese New year is around end January??? Anyway, the autoreply stated a few points, that could solve some specific problems and if that wasn't enough, I should reply the email with a detailed complaint - so I did, but now I got another autoreply stating that the inbox was over the quote. So I looked in their webpage for another email, that I could use, but there is none. The only contact you have is their Strange complaint system which will generate an autoreply. So I guess, my money is lost

Tinyzone

Fantastisk webshop og service

Har handlet her tit, og kan kun anbefale denne webshop - sørg for at tilmelde jer nyhedsmails for rigtig gode tilbud :)

Kabel Xperten

Super virksomhed

Bestilte en drone i fredags, og mandag var GLS her med varen. Endvidere besvarede Nicolai min henvendelse indenfor ganske få timer - super service. Tak for god handel

Klarna

Hvad sker der med dette firma!!!! MINUS 1 MED PIL NEDAD

...og hvad sker der med at CDON.com samarbejder med dette firma!!!! Jeg bestilte 2 stk. af den samme vare før jul, men brugte min returret. Jeg får så en mail fra nonreply@cdon.com, hvor de siger at jeg skal logge mig ind på Klarna. For det første har de kun returneret beløbet for 1 stk. for det andet, så kan man slet ikke logge sig ind på deres hjemmeside....Hva' fan'em er det for et fake firma. De skulle forbydes!!!!

Jesper Andersen, Birger Stenstrup, Bjarke Chr.and H.S. found this review useful

14 February 2013

Reply from www.klarna.com

Hej Van

Vi tilbyder, at man kan logge ind på vores hjemmeside, hvis man har valgt Klarna Faktura. Følg instruktionerne på www.klarna.com/dk for at logge ind.
Hvis det fortsat ikke lykkes, er du meget velkommen til at kontakte os telefonisk på 69 91 88 81. Vores åbningstider er mandag til torsdag fra 8.00 til 17.00 og fredag fra 8.30 til 17.00. Så har vi mulighed for at hjælpe dig nærmere.

Hav en god dag!

Med venlig hilsen
Klarnas kundeservice

www.3gz.dk

Helt perfekt

Har købt en strømforsyning til min bærbare computer, og dagen efter bestilling var varen sendt. Varen lever 110% op til forventningerne :D

mobilityshop.dk

Super hurtig levering og service

Var super glad for at handle her. Levering dagen efter, og hurtig respons ved returnering af vare. Var nød til at returnere en vare, som var købt som fødseslsdagsgave, men fødselaren havde allerede en magen til :)

SAXO.com

Nem hjemmeside og hurtig levering

Jeg bestilte 2 bøger online. Hjemmesiden var nem at finde rundt i og ordrebekræftelse blev sendt med det samme. Dagen efter var bøgerne sendt fra Saxo.

Van Phan´s profile

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Van Phan
Reviewer
Female, 1978
Horsens, Denmark

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