I've read some bad reviews for Jessops on the web, but they offered a good deal on the camera I wanted so placed an order last week.
At first I was concerned; I received order confirmation, but despite paying for next-day (Saturday) delivery the update on the website never changed from 'order being processed'.
At 8.30am on the Saturday morning I rang customer services and spoke to an extremely helpful and polite chap, who explained that the page hadn't been updated properly, and that my order was indeed on its way. Less than an hour later my order arrived, safely and complete.
I'm extremely happy with the customer service that I received, and wouldn't hesitate to order from Jessops.com again!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook