I wish I had never set foot in a natwest branch!
After banking with this lot for 8 years, they suddenly decided to terminate all my accounts with no obvious reason. This was despite my statements were always paid on time in full and I always had a chunky amount in my saving account.
They not only haven't bothered to provide a reason for this absurd act, but they have also totally denied me any rights of appeal to this stupid decision!
They always talk about customer loyalty!!! what about their own organisation not betraying their customers trust!
Anyways, fortunately I already have accounts with with another bank (a respectful one!) and their service is much better. Natwest service was always crap anyway!
Dean Ledge Harrison found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.