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Natwest easily betrays its customers!

I wish I had never set foot in a natwest branch!
After banking with this lot for 8 years, they suddenly decided to terminate all my accounts with no obvious reason. This was despite my statements were always paid on time in full and I always had a chunky amount in my saving account.
They not only haven't bothered to provide a reason for this absurd act, but they have also totally denied me any rights of appeal to this stupid decision!
They always talk about customer loyalty!!! what about their own organisation not betraying their customers trust!
Anyways, fortunately I already have accounts with with another bank (a respectful one!) and their service is much better. Natwest service was always crap anyway!

Dean Ledge Harrison found this review useful

Geo´s profile

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Male, 1975
London, United Kingdom