David Johnson´s profile

Reviews (4)

Agoda

Terrible company terrible customer care

We booked a stay at the Nora Beach Resort, Koh Samui, Thailand here is my Tripadvisor review.....We found this resort after weeks and weeks of searching around for the best options and amenities that suited our tastes - this was our first trip to Thailand. We had booked and paid in full (non refundable) through Agoda, we were due to stay in a Beach Front Chalet. We had chosen something special as it was our 15th wedding anniversary. When we arrived the resort told us that there had been a double booking error which was very upsetting, we hold Agoda completely responsible as we booked with them and they had over a week to communicate this issue to us and allow us other options - we may not have even travelled to Koh Samui as other hotels in Phuket were equally as good. Putting that aside back to this resort and a very special thanks to the general manager Prajuabphan Sakakorn who dealt with our issues very well, under his management the hotel put us up for two nights in the sister resort Nora Buri which although was not beach front was still stunning. We feel that he went out of his way to assist but the responsibility for our unnecessary stress and inconvenience was with Agoda.

WARNING DO NOT TOUCH AGODA (www.agoda.com) WITH A TEN FOOT POLE - APPALLING CUSTOMER SERVICE NO CARE OF DUTY TO TRAVELLERS, THEY DON'T CARE AT ALL AFTER THEY TAKE YOUR MONEY

Pots and Pans

Straight forward site - good discounts

We have been browsing P&P for some time and recently decided to buy something for our kitchen. P&P's site is well laid out and its easy to find what you are looking for they seem to have some really good offers and discounts - our purchase was straight forward, we bought and checked out without any issues at all we - the product arrived exactly when and as described. - - - will definitely use them again.

Battery Force

Great service always excellent prices

I always use Battery Force, they provide a quick and trustworthy service with prices you wont beat anywhere else. Their website is very easy to navigate and has some very helpful information on sometimes rather obscure batteries for specialist applications. I would wholeheartedly recommend them.

BiGDUG

Reasonable product and price delivery extortionate

I found the BigDug website well presented and laid out, a wide range of products but I think the minimum delivery charge is expensive.

12 January 2012

Reply from Bigdug limited

hi david,

thanks for the feedback. could you contact myself at markbroadbent@bigdug.co.uk so i can check the system hasnt calculated your carriage incorrectly somehow.

mark

David Johnson´s profile

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David Johnson
Reviewer
Male, 1960
Aylesbury, United Kingdom

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