Peter Chandler´s profile

Reviews (5)


Do not use Collect

There new system is a con. You are not notified of when you can collect your item until after you paid. Paid Saturday collection Tuesday. Sort the system out Asda and Walmart.

sarah fellows found this review useful


Easy ordering

The ordering process was very simple for my order 400061980. Looking forward to getting my purchase soon.


Contact with 02.

Do not bother.

Look at this from their help centre.

Jajo: I'll help you with the login details, so that you can checked your account details online without having the problem in contacting us.


Inconvenienced - yes I am

I ordered my goods, fine. 10 days later no goods. I check the tracking so see that Hermes collected it and then did nothing else with it. Got on to Amazon. They apologised. Nice. They sent out another parcel. Nice. They then send me an email saying that in 14 days they will send out an email stating that I have to tell them that I do not have the other parcel. Royal Mail policy! Better tell Hermes that they are being run by the Royal Mail then. If I do not respond they bill me twice. Not nice. They then try to refund me for the parcel cost?? It was sent out on free delivery?? So not wanting money not due I email them. They say they should have chosen courier return instead of customer return. Sorry for the inconvenience. Not nice. Actually incompetence by someone. They say I have the money already can we take the money back. Nothing in the bank yet - so no you cannot - and yet more inconvenience. Come on Amazon you can do better than this - check before you send out your emails!!

Mr Memory

Wonderful Service

I ordered my memory over Christmas time with some money I was given. During the order I was told that I would be emailed when the memory would be posted. All those different bank holidays meant that I knew that I would be in for a wait. Imagine my surprise when the memory arrived - before the email! Fantastic - and now one quick computer too. Thanks Mr Memory.

Peter Chandler´s profile

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Peter Chandler
Knottingley, United Kingdom