After finding a hotel to my liking, I wanted to book it but had reservations over whether the right photos had been used as they didn't seem to correlate with the map (the images made it look like a beachfront hotel but the map showed a town centre location). I emailed lastminute.com several times but had absolutely no reply. After further investigation I found that the photos allocated to the hotel were from a different hotel. Whether it was a simple error or false advertising, the way it was (or should I say wasn't) handled was appalling.
Lydia found this review useful
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