We want to exercise our rights under the Comfort Guarantee exchange policy Dreams offer. However, how can we do this when we can't get through on the phone (0844 number). Been trying to call for 2 days now and no joy, it's costing me a fortune. All I want is to be able to talk to somebody to explain it. The staff at Oldbury shop were helpful, but appalled at lack of phone service. Feel quite helpless !
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