i've spent hundreds of pounds with them over many years. This year, however, they have lost grip. Usual order for Christmas bulbs for all the family was acknowledged, but not fulfilled. Consequent e-mails, phone calls and letters from 26 December - 7 January were not answered, or not answered satisfactorily: was just told the order was not on their database: even though I have a letter to prove that they received the order.
Maria Derry found this review useful
Very quick service; heavy items (well-designed garden arches) securely packed; service mucy appreciated, compared with the slowness of other suppliers e.g. Thompson & Morgan (11 Christmas potted plants ordered in November and still not delivered).
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.