Checked tracking, saw it was out for delivery, kept an eye on CCTV, 8 members of staff at the premises............gets to gone 3pm....no package......check tracking....attempted delivery at 12:12, returned to depot at 15:03. Ring them up to complain....told them no attempt was made, no card left, "uh dunno why that's happened" apparently driver did a card.....just not to me or my address (probably in a bin somewhere?)......supposed to be getting delivered tomorrow between 9-5, he added onto the notes for the driver that we have CCTV to "let him know we're looking out for him" as the guy put it......time will tell huh??
Pre Ordered Dead Space 3 for my fiance, expecting to get in on release date (Friday 8th Feb) received and email on Tuesday 5th saying it has been dispatched, didn't show up........i pre ordered it in good faith that i would have it on release date, spoke on chat n they had advised me i would have to wait until at least the 16th to see if it shows before they would do anything! luckily it turned up on Monday, but still 3 days late...........and horrific customer service on chat, i also tried to leave a bad review on the site but received email stating it didnt adhere to t&c's.
new order for a console - placed 27.02.13, should of been shipped 28.02.13, still showing as unshipped at 4.30 (they close at 5) finally got through to chat on 8th attempt only to be given a generic - there has been a delay in shipping your item message, which means i won't receive my console till monday now and due to working all week wont be able to transfer my data till next weekend, i tell ya if it wasn't for the staff in my local game store being pretty awesome i would tell game to F**K right off!
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