I rang SMEG to check if they could fit a new element to my cooker. They gave me the name of Academy Engineering in London, who I rang. When enquiring how much a repair was likely to cost the Academy "Engineer" replied "what do you mean by cost?". With questions like, that no wonder Academy get bad ratings on this website. They are a joke.
Bought some Eames replica chairs on the strength of the mostly very good ratings. They forgot to deliver first time but immediately resolved the problem when contacted and the chairs are great value for money. I'm now awaiting a second batch in a different colour and hopefully all will be smooth again.
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