Beverley Ann Kiff´s profile

Reviews (5)


Good communication, item arrived really quickly. Thank you - I will be back.

Fantastic Service

A pleasure to deal with, quick postage and good communication. Would definately buy again! Well done


Ordered on Monday morning, arrived on Tuesday morning and that was standard delivery! Would recommend to anyone and will certainly buy again.
Well done. I know how difficult it can be to keep customers happy!

Awful Customer Service

Placed my order with BB on 21st May using super saver delivery. Still not arrived. I run an online sex toy company called and I use Trustpilot for my business. I also use super saver delivery which is 2-5 days. I know that my order is lost but Beauty Bay want me to wait another 9 working days before refunding or resending my order. If I treated my customers like this then my Trustpilot Reviews would not be a 5 star rating! I also emailed them a few days ago and still do not have a reply. My advice, the cheapest isnt always the best. DO NOT BUY FROM THEM, they have a lot to learn! I only wish I had read these reviews first!

Bruno Mouco found this review useful


Excellent Service

Excellent service. Very fast delivery and good customer service.
Would definately use again.
Thank you!

Beverley Ann Kiff´s profile

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Beverley Ann Kiff
Female, 1970
London, United Kingdom