Not only are this company the cheapest I've found online, but they deliver on their promises.
I placed an order with them, just before their 2pm next day delivery deadline, and it was delivered less than 24 hours later.
Information regarding the order was provided at every step, and tracking details were also sent.
I would not hesitate to use this company again .. in fact, I've already placed another order.
Before placing an order with Seapets, ask yourself the question, 'Do I want to be continually messed around, ignored and let down'? If the answer is 'Yes' then place your order.
When I placed my order, I was unaware of this companys ineffectiveness, and I suppose it's my fault for not realising that 'In stock' actually meant that I had to wait up to 7 working days for the items to be delivered to their warehouse.
I wouldn't have even known this if I hadn't emailed them several times. And so I agreed that they would ship out the few items they had, that day, and once again I was wrong in presuming next day meant the next day, and not when they felt like dispatching.
So after ignoring a further 3 emails I decided to cancel, and use an online retailer that actually wanted to retain customers.
I placed my first order with this company, and paid for next day delivery. I didn't realise that their definition of next day was 5 days later.
When I pointed out the issue, I was told I'd be sent a voucher for free next day delivery on my next order (a bit presumptuous), but guess what?
3 days later ... it hasn't arrived
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