Helpful, quick and reasonable. I will not hesitate to use again.
Ordered washing machine after a phone call to ask about delivery. After being satisfied about the delivery and availability, I placed the order on line. Delivery was booked for Saturday. Delivery day came and went with no contact. I telephoned at 4.30 to ask if I was still getting delivery and was told it would be late in the day as my post code was the last on the list. No delivery happened. Monday morning I called and was told to phone back in the afternoon as the person who dealt with deliveries was not available till till after 1pm. I called back later and couldn't get the correct person. Eventually I got a call back at about 2.30 to tell me that the item was not available and they would issue a refund which could take up to 4 days. No explanation!!!!!
Dont trust this company at all. Poor service and a pack of lies all the way
Reply to Electrocentre comments after my negative review.
We were not told in any conversation that the machine was damaged in transit. Nobody contacted me to tell me that the delivery was not coming. I was not asked if I wanted a refund I was TOLD I was getting one!. I would have preferred the machine I ordered even if it took an extra week. However I was not offered that option. Funny coincidence that the machine I ordered is now over £100 more expensive on the website which is still offering the item for sale. Could it be that Electrocentre never intended selling it at the advertised price. I stand by my "liar" comment!
I have been buying from Ergonomic Designs for a few years now.
I have always had first class service and speedy delivery. I think they make a point of only selling good Quality kit which I need as I am a Designer/fitter and I need reliable and well designed product. I could go on but to sum up...Highly recommended!!!
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