Ordered a refurb laptop 28/12/11. Courier was Yodel, still waiting on the item.Contacted Yodel twice by email- no response.Rang Dixons customer services needless to say was and still been given the run-around.One customer representative assured me that i will get a refund within 3-5 working days...guess what still waiting.Then i got a DOS (Denial-Of-Receipt) to fill in, did that sent it via e-mail to Dixons and 3 others including myself.Dixons claims received e-mail with no attachment - but me and mates have! - How convenient. I can officially call them "LIARS". Avoid them as the plague.No laptop and No money..absolute jokers.Will never by anything from them again even if they offer it for free
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