I needed a "prescription only" medicine for my little Yorkie. I found it at Animed Direct at less than half the price my vet was charging, even taking into account the charge of £12.50 from my vet for the written prescription. It was easy to upload the prescription and I was able to order immediately. Delivery was not superfast but it was free, and I could have upgraded if I'd need it urgently. Even so it arrived within 3 working days, so well within the time stated. The packaging (being just a plain jiffy bag) had allowed the carton inside to be crushed, but the actual tube of ointment inside was fine. I will definitely be using Animed Direct again and would happily recommend them to my friends.
babs found this review useful
I ordered 2 dog beds on December 10th. Payment taken from my account that day. No delivery and no communication for 10 days so I rang them. After being passed from one department to another, I was eventually told that these items were no longer in stock, and as they were a discontinued line, I would not be receiving them. I was furious as these items were for Christmas presents and needed to be posted on ......this left me very little time to arrange an alternative. They had not bothered to inform me even though they had apparently cancelled my order. No money had been credited back to my account and I was told that I would need to officially cancel the order myself in order for this to be done. I could go on forever with this saga, but suffice to say they dragged their heels in refunding my money and it took another telephone call for this to happen. These items were not cheap at £35 and Asda had the benefit of my money for almost a month before returning it. I MOST DEFINITELY WILL NEVER USE THEM AGAIN AND WOULD ADVISE OTHERS TO AVOID TOO.
spike found this review useful
Excellent service. Great choice of books at really low prices. Always deliver promptly. One of THE best online retailers I have come across. I always check their site first when looking to buy books, and more often than not I don't need to go anywhere else. Try them - you'll be glad you did.
Easy online ordering. Always friendly, polite and helpful delivery men. Very rarely any queries or problems, but if there are, they are always dealt with quickly and without fuss. This review is for Tesco Groceries only as I have not used Tesco Online for other items as yet, so cannot comment.
I needed to verify some information about an item before ordering. The young lady I spoke to could not have been more helpful. She left her desk and physically went to check for me. She was very friendly and efficient and processed my order very quickly. The order was delivered next day and was well packed and the items were exactly as I had ordered. I will definitely use this company again and will be recommending them to friends too.
spike found this review useful
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