Ordered products from UK because of difficulty to obtain them in South Africa. Merlin Cycles executed my order within a day and a half and the goods arrived with UPS four days later. Great to shop this way. Total price (inclusive of customs duty and delivery) was still less than what I would have paid locally. I'll shop with Merlin again without a doubt.
My order was professionally executed. Impressive collection of cables. I had to return some items (incorect order my side) and I received a prompt and full refund. Answered my emails promptly, something some online retailers hardly bother about (and then wonder where all the customers went).
Customer, South Africa
Ordered Rudy Project Exception frame with prescription lenses, to be delivered to South Africa. Product arrived as ordered, professionally executed.
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