Alistair Mackay´s profile

Reviews (2)



Everything was as described from purchase to delivery, will definately be back for more treads, thank you.

Ambient Underfloor Heating

Not happy

Initially everything was fine, but when laying the u/f heating cable after 2-3 runs the tape was unsticking and cable wouldn't stay in position, this is after the primer had approx 24 hrs to dry, as time for me was limited due to Christmas period I had to buy a different heating kit and the tape supplied was more than strong enough, with this in mind I was hoping to get a refund on the cable, which has been declined because it has been taken out of the wrapping and uncoiled??????

12 January 2012

Reply from Ambient Electrical Ltd

Unfortunately a cable or mat can't be refunded if it has been partially fitted.

The adhesive tapes we supply with our cable kits are a high tack product so you should certainly expect good adhesion to a dry floor.

If any future customers experience similar issues or have any concerns please call technical support (freephone) 0800 783 5366

Alistair Mackay´s profile

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Alistair Mackay
United Kingdom