After an email saying they had the item, the next thing I knew there was a knock on the door. I was surprised as there had been no email warning me of expected delivery date. The package was damaged, the deliveryman would not wait while I checked the content but did note damage on his terminal and gave me a number to ring if I wanted damaged goods collected. The monitor was not damaged but the power supply cable had a French plug on it and the promised adaptor for the UK was not included. This was not a problem for me as I had UK cables to spare but suggests a sloppiness in the despatch department.
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