Rob´s profile

Reviews (5)

ao.com

Early Birds

Ordered Wednesday delivered Friday, didn't get a call from the driver, I left for work at 7:15 delivery arrived at 7:20 that's early good job the wife was home.

30 October 2013

Reply from ao.com

Hi Rob

Thanks for your review and order number.

I'm sorry that the driver didn't contact you regarding your delivery time but glad your wife was at home to accept delivery of your washer dryer, I hope everything is ok with your appliance.

Our delivery times are scheduled from 7am to 7pm and you should have recieved a call the evening before with an estimated four hour timeslot, I will inform the logistics department that you weren't made aware your delivery was going to be so early.

If their is anything else I can help you with, please dont hesitate to get in touch.

We're open between 8am and 10pm daily to help you and can be called on 0844 3249222, or through an email to customerservices@ao.com. We look forward to hearing from you again soon.

Many Thanks

Margaret
Customer Advisor
ao.com

Victorian Plumbing

Outstanding

Order received in super fast time (2 days) packaging was superb although bulky to dispose of very necessary and a breath of fresh air that some bigger suppliers would do well to follow. Items where in A1 condition with no damage and the price paid was fantastic, I will definitely use this company again.

Waltons Garden Buildings

Fair quality for the money

Ordering was simply, delivery was speedy and on time.
Build quality could have been better base was out of square I had to true it up and trim the board ends, both side panels where build poorly with un even overhang for joints.
The window was very poorly built and had to be replaced.

Although the price may seem cheep the build quality can be maintained, regardless of this I would probably purchase again.

Kitchen Door Workshop

Outstanding Quality

I was recently commissioned to build a bespoke appliance unit requiring a door that was to be painted, Kitchen Door Workshop not only had the style of door to match the existing kitchen but where able to supply just one door and of the size required.
On delivery I checked the packaging for damage "none found" on opening WOW I just wish all manufacturers would pack there doors to KDW standard Fantastic.
Will most definately use them again.
The only downside was the delivery time was a little to long for one door.
All in all 20 out of 10

29 November 2012

Reply from Kitchen Door Workshop Limited

Hi Rob - thanks for your feedback and for letting us know how well you got on with your recent kitchen door project. Hope we can help you again on future projects.
Sorry that you thought our leadtime was a bit long, however we are now introducing 7 day dispatch on our most popular products, so hopefully this will help.
Thanks very much for awarding us a 5 Star Rating.
Regards
Robert

www.theunderfloorheatingstore.com

Fab company a PLEASURE to deal with

I have order items from this company before and will continue doing so whilst there customer service levels remain at 100%.

Rob´s profile

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Rob
Reviewer
Male, 1960
Derby, United Kingdom

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