I have shopped online with M&S a number of times now; buying items ranging from clothes to furniture. I have nothing but praise for them. Ordering is easy and you're kept well informed all the time leading up to delivery - useful when expecting a large piece of furniture. The M&S delivery drivers are friendly, helpful and courteous as well.
There's not enough space here to say what's wrong with iTunes, it's easier to say what's right - nothing.
This is the most flawed and user-unfriendly piece of software I've ever come across. I'm not the only one who's had their iPod wiped clean by iTunes or had albums split into dozen of individual albums. I would use Windows Media Player any day over iTunes. I only use iTunes because I HAVE to in order to load my iPod. If iTunes doesn't improve I'll be using a different make of MP3 player when my iPod wears out.
I will always have a look at cnet before buying any tech or software. Their reviews are always conscientious and unbiased, plus I like the facility for users to add their reviews as well. Far better than buying all those What...? magazines to find out the best item of tech to buy.
A must for any Favourites when surfing the net.
I've never been disappointed with both the service and the products from Dell. I've now had 5 different PC's and laptops from them and they've all been superb. My only gripe is they certainly know how to charge for any add-ons you may want from a standard design computer.
On a final note, I've NEVER had a problem or failure of any of my purchases from Dell - they've just eventually become outdated like all PC's do.
Lovely design of hardware, but what does Apple think they're playing at with iTunes? It's not even as good as Windows Media Player!
Come on Apple, stop being so arrogant and let us load our iPods from a media player of our choice. Oh, and while I mentioning arrogance, let me mention pure stubbornness... when are you going to use Flash Player on your devices? Until you do, I won't be replacing my iPod or buying an iPad or iPhone.
I like the idea of Twitter, but don't bother trying to contact them if you have a complaint or problem - they don't answer you and then eventually send an email saying they haven't heard any more from you so they're closing the case!!!
Concept = 5 stars
Customer service = 0 stars
I have nothing but praise for Amazon. They are efficient and easy to shop with. On the couple of occasions where I've had a problem or needed to return an item they couldn't have been more helpful - their returns system is simple, straightforward and works well. I subscribe to Amazon Prime as a regular shopper, it's well worth paying for, particularly since other members of your household can get free delivery under the one subscription.
Amazon are a modern company who've got it right and set a good example for the standard required of online shopping.
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