MY HUSBAND HAS BOUGHT ME A WONDERFUL WATCH FOR CHRISTMAS, IT ARRIVED AND THE BOX WAS DAMAGED AND THE STRAP DID NOT FIT, HE HAS TRIED FOR TWO DAYS TO SPEAK TO CUSTOMER SERVICES BUT THEY HAVE NOT CALLED BACK.. UPDATE - THEY HAVE CALLED AND LOCATED SOME LINKS, HOPEFULLY I WILL BE ABLE TO WEAR SOON.
Bought a popular DVD set in Leeds for my father in law for christmas, only to be told he already had it.
Returned it complete to Scunthorpe Shop, the manager was very rude and initially said she would not refund me and I had to take it back to Leeds where I bought it from. I stood my ground and said this was not stated in the terms and conditions, she eventually agreed to credit me in this one instance. The reason she gave was that that branch do not stock DVD's but then slipped in that the company kept sending the shop this particular one anyway. She was very rude and I will not be shopping there again...
I booked a 10 night break for me and my husband in Greece.
A beautiful 5* location in Corfu, half board and a very local flight - the promise of an Adult Only Holiday - I quote from their brochure - "you will not see any children in or around the hotel".
Only problem - children! very noisy, badly behaved american children
How? I am still unsure, Thomson customer service has been terrible. I have rung on many occasions and left messages but no one has called back, bearing in mind that this holiday was in september 2011 - over 4 months ago - I am not impressed and are currently in contact with ABTA and will be taking this further.
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