My jacuzzi was due to arrive according to contract, to meet my builder's schedule and in good time for pre-December finish. After incalculable attempts to contact by phone and email, partial advice and action by credit card company before finally resorting to legal advice the I cancelled the order in January!. Incredible frustration, expense and inconvenience and i now have to reschedule completion of works with extra expense. Nightmare company who lie constantly without any consideration of customer needs. Shouldn't be in business at all. Should have a black hole rating.
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