Bought two column radiators and valves, very fast delivery but unfortunately carrier lost a radiator, tried again and found they had still lost it. Company responded well and re-delivered the second radiator by placing a replacement order. No hassle over the delivery issue other than a short delay and scratching of heads over what the carrier had done.
No concerns over using them again, and the price was competitive.
Service was good and have had no problems on several occasions that I have used them. My only complaint is the hard sell on lifetime warranties which tends to come shortly before the goods are delivered. Just say no if you don't want it, and keep saying no. They will try!!
Ordered new electric wet central heating parts for our scout hut, scheduled delivery was a little under a week on a day that was inconvenient. A quick phone call and delivery was set back one day and promptly arrived when scheduled.
I think these sorts of parts you have to assume will not be next day delivery, and they were far cheaper than the alternative supply routes we found
Discounted Heating found this review useful
Unfortunately seem to be closed for business and maybe a problem for those who have ordered goods and not received them.
Phones and emails not answered, web site not accepting shopping baskets
Stars not a reflection on service before this happened.
Subsequent posting to this the manufacturer has confirmed they are owed a great deal of money and are NOT fulfilling orders. The shop has no notification of what to do. Credit card company now notified we are in dispute and a replacement order in progress with alternative supplier.
Credit check shows the company has huge debts and little in the way of assets
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