My printer would not recognise a cartridge. I emailed at night and received a reply first thing next morning. It was assumed to be a faulty chip. I ordered a new set and a replacement for the faulty cartridge was included with my order, which arrived in 2 days. The replacement installed immediately.
I cannot fault this company's customer service. Very impressive.
Item arrived in good condition and seems very comfortable. Would have been convenient if we could have had a phone call half an hour before delivery so we didn't have to wait in all day. Overall good experience and would not hesitate to deal with this company again and would recommend.
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