Bought yet another light fitting from Litecraft. This one seemed to be all ok after checking contents of box but on installation became apparent that 2 small brass wire hooks were missing. Emailed asking for replacements to be sent, had reply in the affirmative the next day, and the replacements arrived in the post ahead of schedule 2 days later. Very prompt and efficient after sales service. It encourages me even more to shop with them again
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