I ordered a very expensive laptop from alienware about 3 years ago, which in all honestly did exactly as it was supposed to, I was informed of it's progress every step of the way (build phase, packaging phase, shipping phase) and it all went rather smoothly. Customer service was great too, replied to email same or next day and were generally pretty helpful.
However the site is now a Dell Computers site and I never have nor never would order from Dell due to the horror stories I've heard about them. So today I'm really not sure at all if I would order from Alienware again...
The new site compared to the old one is awful, I tried finding a page for Alienware replacement parts and kept getting redirected to the same, unrelated page.
I've ordered from Scan several times over the past five years, all of which arrived on time. I did receive a faulty graphics card once but they replaced it no problem (which is still working well today). The best part about using Scan's website is that you can see how good each product is with the star rating system, which is great if you're not an expert on every single product they have!
The only issue I've ever had is that the website is that it does feel a bit too cluttered, but generally I can find what I'm looking for in no time at all. They often have good offers available too.
Beautiful, clean looking website. Found what I was searching for quickly and managed to checkout with ease. Phoned to ask about my order and received nothing short of top notch service. Would recommend Plumbnation to anyone.
Carol Sloane found this review useful
I've normally had nothing but good experiences with Amazon but I'm concerned who I'm receiving my goods from nowadays. Some of the companies who sell through Amazon have poor looking websites themselves and don;t carry the same trust that Amazon themselves have built up over time yet we're almost led to believe we're still receiving the same quality of service... I also still find the site to be a little old fasioned as far as looks are concerned.
The website was really easy to use and helped me find what I was after quickly. It looks great and has a huge selection of board games. Delivery prices are mentioned on each product page and you don't need to create an account with them. After I ordered I received a confirmation email of when my games would arrive. I also emailed them about an upcoming release and they replied not long after. This is why I give Liber Mortis 5/5! - John
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