Nicholas Keeble´s profile

Reviews (2)

Covent Garden FX

Simply outstanding service

I had lots of cash left over on returning from France as I had to pay a whopping 1,500 euros as a security deposit on a villa. Not having a euro account (and knowing the really useful euro cheques were history) cash was the only option. I found Covent Garden FX through MS Expert and got an excellent rate paid into my account same day. Brilliant, courteous service and a good rate: what more could one ask?

MyTrendyPhone

BE WARNED!

I ordered a Logitech illuminated keyboard but it was German and non-QWERTY. This company is masquerading as a UK operation with a UK telephone number, but it is based near Copenhagen. Speed of delivery was very quick, despite coming from Denmark via Sweden and Germany. I am promised a refund, but not of the 9.04GBP it cost to return the item as the company say I should have noticed the keyboard was German. I foolishly assumed that a .co.uk company would supply items suitable for the UK... I will not deal with this company again despite having family connections in Denmark, which is a great country!

MUCH LATER...

I must record they relented and did refund the postage having said they would not do so. I still think it's totally wrong to masquerade as a UK company!

18 January 2012

Reply from MyTrendyPhone.co.uk

Dear Sir,

Thank you for your review. We are sorry for the inconvenience, but it is clearly stated on our website that this is a German keyboard. We do offer many standard UK QWERTY keyboards in our range of products. Please note, however, that there are people living in the UK who find this keyboard useful.

As stated earlier, it is quite clear from the product information on our website that this is a German keyboard, so unfortunately we cannot refund you the shipping costs for returning the product.

Nicholas Keeble´s profile

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Nicholas Keeble
Reviewer
Male, 1951
Hereford, United Kingdom

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