I placed an order for 2 Velux windows for my flat roof via telephone. The sales assistant checked to see if they would be suitable for my purpose and the order was placed. The price was very good too! Unfortunately my roofer had already built the kerbs which meant that I could not use these windows and had to cancel the order the next day, which was a shame. Currently i am awaiting for the refund but do not have any issues with this as i understand the items need to be returned back to Velux.
I have no hesitation of coming back to order again from Roofing Superstore
I bought the 3yr ExtraCare Service Plan with my vacuum cleaner. Early December last year I contacted Comet to advise them that my cleaner was faulty and a crack had developed in the hose. They told me to contact Hoover. Well, after checking the plan it states that Comet will effectively remedy any issue. Regardless I rang Hoover who failed to call back, Called Comet who just told me to ring Hoover. Ended up calling Hoover 5 times and no response received. Comet did not want to know either! So, the extracare plan as is stated on their website "You're guaranteed a fast, no hassle repair service from Comet's specialist engineers." I beg to differ and would suggest to anyone to go to to a reputable retailer for buying goods
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