Not happy with this firm at all. I ordered something that was promoted on the website, in email and in their newsletter. It took them ten days to tell me by letter that the items I had ordered online were out of stock (what's wrong with email?) and then could not refund my credit card without me phoning and re-providing my credit card number. As they do not publish the rate they charge for phone calls, I declined this, so when I complained through the website they offered to phone me or send cheque. I took a cheque as I no longer trusted their financial operation, credit card refunds should be easy enough.
Bought a shorty for use in Cornwall in May. It arrived quickly, was exactly as described and kept me perfectly warm in the sea.
I did an extensive search of the Internet and this was the cheapest place for such a quality suit. Would recommend to anybody.
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