Bought a Canon EF 100mm 1:2.8 L IS USM for £696, quite a bit cheaper than anyhwere in UK. The order was processed and despatched very quickly/immediately. It was as described and arrived with all accessories and in perfect condition, withing 2 days!!!! From Hong Kong!!!! to UK.
The only cheaper one I could find was with Simply Electronics, but I couldn't find anything on their site about express delivery or VAT/Duty refund guarantee. But just in case anyone is wavering between Onestop and Simply Electronics, it's worth pointing out I bought a Canon EF-S 18-200mm f/3.5-5.6 IS lens from Simply Electronics before Christmas and that arrived within 10 days, was very cheap and arrived as described.
It's also worth pointing out that although Onestop offer a pricematch guarantee, they wouldn't match Simply Electronics £27 cheaper price, quoting their bad reputation as a disqualifier, which I thought was weird.
But Onestop are cheap, they are very quick and they do offer that customs/duty guarantee. Oh, and BTW, the lens is brilliant.
I ordered a Canon EFS 18-200mm f/3.5-5.6 IS lens late on 25th November 2009, the lens arrived today six effective working days later, six due to the late nature of the order on 25th. I paid £379.95 including all taxes and delivery for a lens that is listed on canon website at £699.99 and the cheapest I could find it elsewhere was £419 at T4 Cameras or £447 at Jacobs and £498 at Jessops.
I was nervous about giving a Hong Kong based company my money, and didn’t actually come to this review site until my delivery hadn’t arrived after four days and I got a bit panicky. But I emailed them “Was wondering where this lens is – it says on your site you have 9 in stock ready for same or next day delivery, but I’ve heard nothing in nearly a week. I presume you’ve debited my card?” and they were quick to reassure me, giving what was probably a quite stock response:
REFERENCE NUMBER: ************ Please use this ticket number in any correspondence with us.
Thank you for contacting us.
With regard to your order, the item is in stock and your order appears as it should be. At the moment, your order is expected to be dispatched either by the end of this week or the beginning of next week. Unfortunately, we are currently unable to provide an exact dispatch date for the particular item as all orders are being handled in a First In, First Out basis.
Please be assured that as soon as your order has been dispatched, an email will be sent to you to confirm this. The tracking number for the parcel will also be confirmed in the said email so that you can track the delivery status of your order online. Please be informed that your order will be upgraded to Express Delivery as soon as your order has been dispatched to avoid any unnecessary delays.
Meanwhile, we will closely monitor the delivery of your order and should you have further queries, please feel free to contact us again.
Customer Service Executive.
So, the lens arrived today, new, boxed, correctly sealed and in perfect working order, and I saved a packet.
My take on Simply Electronics, from my one experience so far, is, they are a Hong Kong based company who source their stuff cheaper than UK based companies, and they get a lot of orders, and they fulfil them as quickly as they can on a first come first served basis, and if you’re prepared to hang tight, you’ll get your stuff eventually, sometimes maybe after 2 or 3 days (based on other reviews) or sometime a bit longer, like 6 working days in my instance. But I’m delighted with the saving.
Raymond found this review useful
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