Nicola´s profile

Reviews (2)

Super service!

I submitted 2 orders and both were processed with great information and delivered on time. Goods are of great quality.

No stars would reflect their service

After sending me a damaged product, I had to arrange return shipping which I was never refunded. It took so many e-mails and calls and yet still no result. I even e-mailed one of the directors, Thomas Kunert, and still no replies. The company is seriously lacking in ethics.

Razminive Shahnavaz found this review useful

03 December 2012

Reply from Ambiente Direct GmbH

Dear Nicola,

thank you for your feedback and for helping us in our constant endeavour to please our customers. To clear up this misunderstanding we tried to find your customer data in our database, but with the limited information you provided we couldn't find anything. If you send us your full name and further information about your order, we are confident we will be able to sort out this issue.

We will be awaiting your e-mail and the chance to renew your trust in the world's leading design retailer!

Your Team

Nicola´s profile

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Copenhagen, Denmark